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Baggage Porters and Bellhops Job Description & Jobs
Job Title: Baggage Porters and Bellhops
RIASEC Career Code:
E-R-S
SOC:
39-6011.00
Job Description for:"Baggage Porters and Bellhops"
Handle baggage for travelers at transportation terminals or for guests at hotels or similar establishments.
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Job Tasks for:
"Baggage Porters and Bellhops"
Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
Supply guests or travelers with directions, travel information, and other information such as available services and points of interest.
Receive and mark baggage by completing and attaching claim checks.
Greet incoming guests and escort them to their rooms.
Assist physically challenged travelers and other guests with special needs.
Act as part of the security team at transportation terminals, hotels, or similar establishments.
Deliver messages and room service orders, and run errands for guests.
Explain the operation of room features such as locks, ventilation systems, and televisions.
Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services.
Maintain clean lobbies or entrance areas for travelers or guests.
Transport guests about premises and local areas, or arrange for transportation.
Compute and complete charge slips for services rendered and maintain records.
Page guests in hotel lobbies, dining rooms, or other areas.
Pick up and return items for laundry and valet service.
Inspect guests' rooms to ensure that they are adequately stocked, orderly, and comfortable.
Complete baggage insurance forms.
Set up conference rooms, display tables, racks, or shelves, and arrange merchandise displays for sales personnel.
Knowledge Requirements for:
"Baggage Porters and Bellhops"
Transportation -- Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Telecommunications -- Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Public Safety and Security -- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
English Language -- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
See the education requirements for Baggage Porters and Bellhops
Skill Requirements for:
"Baggage Porters and Bellhops"
Speaking -- Talking to others to convey information effectively.
Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation -- Actively looking for ways to help people.
Social Perceptiveness -- Being aware of others' reactions and understanding why they react as they do.
Coordination -- Adjusting actions in relation to others' actions.
Critical Thinking -- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Reading Comprehension -- Understanding written sentences and paragraphs in work related documents.
Active Learning -- Understanding the implications of new information for both current and future problem-solving and decision-making.
Instructing -- Teaching others how to do something.
Learning Strategies -- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Ability Requirements for:
"Baggage Porters and Bellhops"
Oral Expression -- The ability to communicate information and ideas in speaking so others will understand.
Oral Comprehension -- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Speech Recognition -- The ability to identify and understand the speech of another person.
Speech Clarity -- The ability to speak clearly so others can understand you.
Static Strength -- The ability to exert maximum muscle force to lift, push, pull, or carry objects.
Gross Body Coordination -- The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
Problem Sensitivity -- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Trunk Strength -- The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
Extent Flexibility -- The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
Stamina -- The ability to exert yourself physically over long periods of time without getting winded or out of breath.
"Baggage Porters and Bellhops" Job Activities
Identifying Objects, Actions, and Events -- Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Performing for or Working Directly with the Public -- Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Judging the Qualities of Things, Services, or People -- Assessing the value, importance, or quality of things or people.
Performing General Physical Activities -- Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
Handling and Moving Objects -- Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Communicating with Supervisors, Peers, or Subordinates -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Monitor Processes, Materials, or Surroundings -- Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Making Decisions and Solving Problems -- Analyzing information and evaluating results to choose the best solution and solve problems.
Getting Information -- Observing, receiving, and otherwise obtaining information from all relevant sources.
Analyzing Data or Information -- Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Job Description for: "Baggage Porters and Bellhops"
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